Data Protection Policy

CEO99 Privacy Policy — Your Information Is Safe With Us

This privacy policy explains in plain English what information is collected while you use the CEO99 platform, how it is used, and what steps we take to protect your privacy.

Last Updated: January 2026
Bengali Version

Key Privacy Protection Features of CEO99

CEO99 always upholds the highest standards in protecting your personal information.

SSL 256-bit Encryption

Every transaction and piece of personal information on CEO99 is protected with the highest standard of SSL encryption. Your data cannot be read by any third party.

Data Is Never Sold

CEO99 never sells your personal information to third parties. This privacy policy is the written record of that commitment.

KYC Data Protection

Identity documents submitted for KYC verification on CEO99 are stored on fully secured servers and used exclusively for verification purposes.

Regular Security Audits

CEO99's data security systems are regularly audited by independent third-party security experts to ensure your information remains protected at all times.

Your Data, Your Control

You can request to view, correct, or delete your stored information on CEO99 at any time.

Transparent Policy in Bengali

CEO99's privacy policy is written in plain, straightforward English with Bangladesh users in mind — no complex legal jargon.

1. What Information We Collect

We collect certain information when you register and use the CEO99 platform. Under this privacy policy, collected data falls into two categories — information you provide directly and information collected automatically.

CEO99 collects only the information that is necessary. We will never ask for your bank PIN, account password, or any personal details that are not required.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification and Age Confirmation
Contact Information Mobile number, email address Account Verification and Support Communication
Financial Information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Information Login times, game history, betting patterns Service Improvement & Personalization

CEO99 never stores your bank account password, OTP, or full card number. Any request for such information should be treated as potentially fraudulent.

2. How Collected Information Is Used

CEO99 uses your information only for specific, defined purposes. This privacy policy is our commitment that your data will never be used beyond those purposes. Every piece of information you provide on CEO99 serves a particular function, and once that function is complete, it is stored securely.

  • For account creation, management, and KYC verification
  • For processing deposits, withdrawals, and bonuses
  • For fraud detection and prevention
  • For customer service and support
  • For analytics to improve CEO99's services
  • To meet legal obligations and comply with regulatory authority requirements
  • To inform you of promotional offers and bonuses (you can opt out at any time)

CEO99 never sells your information to marketing companies. If you no longer wish to receive promotional emails or SMS, you can request to opt out through CEO99 support at any time.

3. Data Sharing & Third-Party Policy

Under CEO99's privacy policy, we share your information with third parties only in strictly limited circumstances and for legitimate reasons. Your data is never sold or exchanged for commercial purposes under any circumstances.

CEO99 may share limited information in the following three cases:

  • Payment Processors: Minimal data is shared to process transactions with Mobile Banking, Nagad, or Rocket
  • Law enforcement: Specific information may be disclosed when required by a court or government order
  • Security Partners: Limited data may be shared with technology partners for fraud detection purposes

CEO99 never sells your information to advertisers, data brokers, or unrelated third parties. This is an absolute commitment under CEO99's privacy policy.

4. CEO99's Data Protection Measures

CEO99 uses industry-leading technology to keep your data secure. A core part of our privacy policy is ensuring protection at both the technical and administrative level.

  • 256-bit AES encryption with TLS 1.3 protocol — applied to all data transfers
  • Two-Factor Authentication (2FA) — prevents unauthorized access to your account
  • Firewall & Intrusion Detection System — detects suspicious activity in real time
  • Regular penetration testing — vulnerabilities are identified and resolved proactively
  • Data Minimization Policy — only the information strictly necessary is collected
  • Strict staff access controls — only authorized personnel can access specific data

In the event of a data breach or security incident, CEO99 will notify affected users within 72 hours and take immediate steps to resolve the issue.

CEO99's servers are hosted in internationally certified data centers with 24/7 physical and digital security.

5. Cookie Policy

CEO99's website and app use cookies. Cookies are small data files stored on your device. This privacy policy explains which types of cookies CEO99 uses and how you can manage them.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security tokens Cleared at end of session
Functional Cookies Remembering language preferences and display settings 30 Days
Analytics Cookies Understanding usage patterns to improve our services 90 days
Security Cookies Fraud and Bot Detection 7 Days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the CEO99 platform.

6. Your Privacy Rights

Under CEO99's privacy policy, every user has specific rights over their own data. We fully recognize and respect those rights.

Right to Access

Contact support to request access to any information CEO99 holds on your account.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data after your account is closed.

Data Portability

Contact CEO99 support to easily request a copy of your data.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Object

You may object to your data being used for marketing or analytical purposes.

To exercise any of the rights above, contact CEO99 via our support email. We aim to respond within 7 business days.

7. Data Retention Period

CEO99 does not store your information indefinitely. Under this privacy policy, retention periods vary by data type and are determined by operational need and legal obligations.

  • Account data: for the duration of the active account and up to 5 years after closure
  • Transaction records: retained for up to 7 years as required by law
  • KYC documents: up to 3 years after account closure
  • Customer service communications: up to 2 years after resolution
  • Analytics data: anonymized, retained for up to 2 years
  • Cookie data: based on each cookie's individual expiry period (see Cookie Policy for details)

Once the retention period expires, CEO99 automatically and securely deletes or anonymizes your data. Retention may be extended if required for legal investigations or dispute resolution.

8. International Data Transfers

CEO99 primarily serves users in Bangladesh. However, some data may be processed on international servers for security and operational purposes. Regardless of where data is processed, the same CEO99 privacy standards apply.

  • Encryption is mandatory for all international data transfers
  • CEO99's international partners are held to the same privacy standards
  • GDPR-compliant methods are followed for all data transfers

9. Changes to Privacy Policy

CEO99 reserves the right to update this privacy policy when necessary. For significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of CEO99 after any update will be considered acceptance of the revised privacy policy.

Visit this page regularly to stay up to date with our latest Privacy Policy. The "Last Updated" date is always displayed at the top of the page.

Join CEO99 Safely — Your Privacy Is Our Priority

Join millions of trusted Bangladesh players on CEO99 under our privacy policy. Get a 100% bonus on your first deposit.

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